One Comm exclusively provides MiVoice Business virtual unified communications and collaboration (UCC) solutions for the data center and the desktop that drive cost savings, simplify IT management, and enhance security and business continuity.
Mitel was the first in the industry to deliver best-in-class, virtualized unified communications and collaboration (UCC) applications that can reside alongside other enterprise business applications in mainstream data center environments. We have continued that industry leadership as the first to bring unified communications to the virtual desktop.
A recent commissioned study, conducted by Forrester Consulting, found customers that have deployed Mitel's virtualization solutions experience a three year risk-adjusted ROI of 84 percent, with a payback period of less than 8 months.
The MiVoice Business virtual solutions offer all the functionality and features of Mitel’s award-winning unified communications platform, delivered as a complete package of virtual appliances that can be deployed alongside other virtual applications in your VMware-enabled data centers. This delivers an innovative way to manage and converge real-time applications cost-effectively, so you can leverage both voice and data communications to maximum advantage.
Flexibility is the hallmark of MiVoice Business call control software. Whether a company has 5 users or 130,000, MiVoice Business’ single software stream optimizes the communications environment, delivering rich capabilities in voice, mobility, unified messaging, presence, conferencing and collaboration.
MiVoice Business has no dedicated server hardware, but instead runs on industry-standard servers (including those from HP, IBM, Oracle and Dell) in a virtualized VMware or Microsoft Hyper-V environment or on Mitel proprietary MiVoice Business Controllers. It delivers the same powerful core call control features and services regardless of the hardware platform. This means it will enhance (rather than replace) what you already have in place, provide the choice of best-fitting, lowest-cost hardware, and establish a solid foundation for future growth.
Migration to IP is smooth, whether a PBX is from Mitel or another supplier. No matter what stage of IP transition a network is in, MiVoice Business maximizes your existing investment by cost-effectively supporting legacy equipment, analog phones, fax machines, ISDN lines, and T1/E1 connections. Focused on optimum integration and interoperability, Mitel currently supports well over 1,000 server models and delivers an ever-evolving suite of open APIs to industry-leading software.
MiVoice Business’ open architecture also adapts easily to multi-vendor environments and supports a host of protocols including SIP, QSIG, and DPNSS. This same level of flexibility enables Mitel solutions to be deployed in either a virtual or non-virtual environment, or equally in a centralized, distributed, public or private cloud. This enables smooth transitions (such as a move from a distributed network to a private cloud) without the need to purchase a new solution. Instead, as the network evolves over time, the MiVoice Business solution will evolve with it, without additional expense.
Along with interoperability, MiVoice Business brings its own native features to the network including leading-edge mobility capabilities and unified messaging. Built-in auto attendant, automatic call distribution, Wi-Fi, and an IP-DECT wireless gateway combine with over 500 telephony features such as hot desking and audio conferencing.
In addition, Mitel establishes a single identity for users communicating internally or externally. It works with any device (desk phone, cellular, remote office, home phone) and extends the corporate system to any location on any network. This improves the accessibility of the user, reduces costs, and ensures first-call resolution.
Overall, MiVoice Business software brings simple efficiency. Its interoperable, flexible nature makes it easier to communicate, work, manage, grow and run a business. Simply put, it is a true communications platform: reliable, resilient, feature-rich and fully able to support your current and future needs.